Return policy

Return policy

TECNOBARRIER, SL, hereinafter TECNOBARRIER, makes available the following conditions governing purchases made through this website. Please consult the purchasing guide before making any transaction with us.

Applicability of the General Conditions of Sale
Each order placed with TECNOBARRIER through the Internet will be governed by these General Conditions of Sale. By placing an order, the Customer acknowledges that he/she has read, understood and accepted, without reservation, these General Conditions of Sale, and we therefore remind him/her of the convenience of reading them in detail.

TECNOBARRIER reserves the right to modify the present General Conditions of Sale, by means of the publication on this page of an updated version of the same, which will be applicable to all those orders placed after the moment TECNOBARRIER publishes the new version of its General Conditions of Sale on the web site.

By placing an order through this website, the Customer places an order to purchase the products he/she has selected under these General Terms and Conditions of Sale.

Products are offered on this website within the limits of available quantities. Should your order exceed the stock, you will be informed immediately.

Order Confirmations
With the acceptance of these General Conditions of Sale, orders placed through the Internet and confirmed by TECNOBARRIER will constitute a binding and fully effective contract between the parties.

TECNOBARRIER reserves the right to refuse orders due to force majeure or in case of non-payment.

The information recorded by TECNOBARRIER constitutes absolute proof of the order and the entire transaction. The information recorded by the payment system constitutes absolute proof of the financial transactions.

If the contracted product is not available, the Customer will be immediately informed and the amount paid will be reimbursed within fifteen (15) calendar days of such communication.

In connection with the provisions of the previous point, TECNOBARRIER may offer without price increase a product of similar characteristics having the same or superior quality. In this case, the Customer may also exercise their rights of termination in the same terms as if it were the initially required good.

The prices to be paid for the articles that the Customer orders are those shown on this web site at the moment the Customer places his order, and detailed in the order confirmation, including VAT or any other applicable tax, shipping costs or any other. Likewise, the Customer may consult the prices of TECNOBARRIER products on TECNOBARRIER's website:

The charge for shipping and handling will be billed based on the rates indicated on the waybill.

See "Buying Guide". The BUYING GUIDE is part of this document.

Payments made with PayPal will be charged once the Customer receives the order confirmation email.

Complaints and Claims Service
If the Customer has any problem or query in relation to the operation, maintenance or after-sales service, he/she can contact TECNOBARRIER by telephone at 93 752 0917 or by contacting the e-mail address, where he/she will be advised and informed about it.

The European Commission provides consumers with a platform for the resolution of consumer complaints online, which you as a consumer can use and which is available at the following link:

Responsibilities of the Client
The Client undertakes to make lawful use of the services and products offered by TECNOBARRIER, without contravening current legislation, or harming the rights and interests of third parties.

The Client guarantees the truthfulness and accuracy of the data provided during the purchase, avoiding causing damages to TECNOBARRIER as a result of their incorrectness.

The Customer agrees to pay the price of the products contracted.

Failure to comply with any of these Conditions of Sale may result in the rejection of the order by TECNOBARRIER without prior notice to the Customer and without entitlement to any compensation.

Applicable law and forum
These General Conditions of Sale are governed by Spanish law and any conflict or discrepancy in the interpretation or application thereof, shall be submitted to the Courts and Tribunals that, where appropriate, provide the applicable legal regulations on competent jurisdiction, which is attended, in the case of final consumers, the place of performance of the obligation or the consumer's domicile.

In the event that the Client is a company, both parties shall submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona.